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Shipping & Returns

Orders and Shipping

Orders placed on crimsontrace.com cannot be shipped internationally. We will only ship within the contiguous United States, Alaska and Hawaii.

What to expect after placing and order.

- A confirmation email will be sent to you within a few minutes. If you did not receive the email please check your spam, junk or quarantine folders.

- Within 7-10 business days your order will be processed and ready to be shipped. You will then receive a shipment notification with tracking number.

- You should expect standard ground shipping times from Oregon. Orders are shipped with either UPS, FedEx or USPS.

- If you created or were logged into an account on crimsontrace.com, the tracking number will be visible on the Order Details Page. Tracking numbers can then be tracked using the carrier's website.

 

Returns

- All sale prices are final.

- Products that are in original packaging and in new condition can be returned within 30 days from the product's initial arrival based on carrier tracking.

- Please reach out to our Customer Service for a return authorization number (RMA). Returns are to be addressed to:

Crimson Trace

ATTN: Fill in RMA or Case # Here

1800 N Rte Z Ste A

Columbia, MO 65202

- Restocking fees may apply.

If you have an issue with your order or for assistance with a return, please contact Customer Service Online or over the phone 800-442-2406.

Phone hours for customer service are: MON-THU 9A-5P, FRI 9A-2P CST

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